Crib Sheet: Prospective Call Centers
It must be said, “each Call Center is different.” Some are highly specialist boutiques inhouse serving the public or the organisation itself, others large and dedicated to their trade providing...
View ArticleVoIP PBX Software & Systems
In September of 2004 Bicom Systems launched its PBXware software – a VOIP PBX Software System – in order to provide SMBs, enterprises, and governments worldwide with turnkey solutions that take...
View ArticleHow to Compete with MICROSOFT Phone Systems
Microsoft Phone Systems may seem like a huge, intimidating competitor, but it’s actually not that difficult to win sales against them. Bicom Systems has determined that they have three major weaknesses...
View ArticleDefinition of PBX Phone System
A PRIVATE BRANCH EXCHANGE (PBX) PHONE SYSTEM is an internal telephony network that allows for inexpensive calls within a company or organization. It is an efficient form of unifying communications...
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